Help Center

What subscription plans are available?

Each premium extension offers two billing intervals: - Monthly — Pay month-to-month, cancel anytime. - Yearly — Save up...

How do I cancel my subscription?

You can cancel anytime through the Stripe customer portal: 1. Open the extension popup. 2. Click "Manage Subscription" ...

What payment methods are accepted?

We accept all major credit and debit cards through Stripe: - Visa, Mastercard, American Express, Discover - Apple Pay a...

What is your refund policy?

We offer a full refund within 7 days of purchase if the extension doesn't work as expected. Contact support with your em...

How to contact support

You can reach us in several ways: 1. Support Bot — Use the chat widget on our website for instant answers. 2. Support T...

How to request a feature

Submit a feature request through: 1. The support chat widget on our website. 2. A support ticket with "Feature Request"...

How to install a SilverExtensions extension

1. Visit the extension's page on the Chrome Web Store (linked from our site). 2. Click "Add to Chrome". 3. Confirm the p...

Which browsers are supported?

All SilverExtensions are built for Google Chrome (version 110+) and Chromium-based browsers including: - Microsoft Edge...

Do I need an account?

No account is required for free features. Premium features are unlocked via Stripe checkout — we only need your email fo...

Setting up Job Autopilot

1. Install Job Autopilot from the Chrome Web Store. 2. Click the extension icon and fill in your profile. 3. Navigate to...

job-autopilot

How to add a watermark with PDF Armor

1. Open a PDF in Chrome. 2. Click the PDF Armor icon. 3. Select "Watermark" from the tools. 4. Enter watermark text or u...

pdf-armor

What data do you collect?

We collect the absolute minimum: - Billing email — Only for paid subscriptions, processed by Stripe. - Usage counts — A...

Why does the extension need these permissions?

Chrome requires extensions to declare permissions upfront. Common ones: - activeTab — Access the current tab only when ...

How to sign a PDF with SignLite

1. Open any PDF in Chrome. 2. Click the SignLite icon in your toolbar. 3. Draw your signature or type your name. 4. Clic...

signlite

What can I do with free SignLite?

Free tier: Sign up to 3 PDFs per month, one saved signature, basic positioning. Pro unlocks: Unlimited signing, multipl...

signlite

Extension is not working after installation

Try these steps: 1. Refresh the page — Extensions only activate on pages loaded after installation. 2. Check the toolba...

I paid but my subscription shows as inactive

This usually resolves within a few minutes. Try: 1. Wait 2-3 minutes — Stripe webhooks may take a moment. 2. Refresh th...

Extension is running slowly

If an extension feels sluggish: 1. Check your tab count — Too many tabs can slow Chrome overall. 2. Disable unused exte...